These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "Customer") and RocketPro, Inc. ("RocketPro," "we," "us," or "our") governing your access to and use of the RocketPro platform, website (rocketpro.io), and related services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
2. Description of Service
RocketPro provides a Lead-to-Case Revenue System designed for law firms. The Service includes lead capture tools, automated follow-up and nurture sequences, AI-powered communication (Aria AI), consultation scheduling, digital intake forms, pipeline management, analytics, and integration with third-party platforms.
RocketPro is a lead management and revenue optimization platform. It is not a case management system, does not provide legal advice, and does not practice law.
3. Account Registration
When creating an account with RocketPro, you agree to the following:
You must provide accurate, complete, and current information during registration.
You are responsible for maintaining the confidentiality of your account credentials.
You are responsible for all activities that occur under your account.
You must notify us immediately of any unauthorized access or security breach.
You must be at least 18 years old and have the legal authority to bind the entity you represent.
4. Subscription and Payment
Plans
RocketPro offers monthly subscription plans (Launch, Scale, Dominate). Plan details and pricing are available at https://rocketpro.io/pricing.
Billing
Subscriptions are billed monthly in advance. Payment is due on the same date each month.
Payment Methods
We accept major credit cards and ACH bank transfers processed through our secure payment provider.
Price Changes
We may modify pricing with 30 days' written notice. Price changes take effect at the start of your next billing cycle.
Taxes
Prices are exclusive of applicable taxes. You are responsible for all taxes associated with your subscription.
Refunds
Subscriptions are non-refundable. You may cancel at any time, and your access continues through the end of your current billing period.
5. Acceptable Use
You agree NOT to:
Use the Service for any unlawful purpose or in violation of any applicable law.
Transmit any content that is defamatory, obscene, fraudulent, or infringing.
Attempt to gain unauthorized access to any part of the Service or its systems.
Interfere with or disrupt the integrity or performance of the Service.
Use the Service to send unsolicited communications (spam).
Reverse engineer, decompile, or disassemble any part of the Service.
Use the Service in a manner that exceeds reasonable usage or places undue burden on our infrastructure.
Share account credentials with unauthorized third parties.
Use Aria AI or any automated features to provide legal advice.
6. Intellectual Property
RocketPro and its licensors retain all rights, title, and interest in the Service, including all software, technology, designs, trademarks, and documentation.
Your subscription grants you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes.
You may not copy, modify, distribute, sell, or create derivative works based on the Service.
"RocketPro," "Aria AI," "Lead-to-Case Revenue System," and related logos are trademarks of RocketPro, Inc.
7. Data Ownership
You retain all rights to the data you input, create, or manage within the Service ("Customer Data").
You grant RocketPro a limited license to use Customer Data solely to provide and improve the Service.
Upon termination, you may request a full export of your Customer Data. We will make your data available for export for 90 days following termination.
We may use aggregated, anonymized data (that cannot identify you or your clients) for analytics, benchmarking, and service improvement.
Each party agrees to maintain the confidentiality of the other party's proprietary information.
Confidential information includes, but is not limited to: business strategies, client lists, financial information, and technical data.
This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROCKETPRO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.
ROCKETPRO'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
ROCKETPRO DOES NOT GUARANTEE SPECIFIC RESULTS, LEAD VOLUMES, CONVERSION RATES, OR REVENUE OUTCOMES.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
10. Indemnification
You agree to indemnify, defend, and hold harmless RocketPro, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law; or (d) any content or data you submit through the Service.
11. Termination
You may cancel your subscription at any time through your account settings or by contacting our support team.
Cancellation takes effect at the end of your current billing period. You retain access until then.
We may suspend or terminate your account if you violate these Terms, with written notice when practicable.
Upon termination, your right to access the Service ceases. Sections that by their nature should survive (including Intellectual Property, Data Ownership, Limitation of Liability, and Indemnification) will survive termination.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through the Service with at least 30 days' notice. Continued use of the Service after changes take effect constitutes acceptance. If you do not agree to modified Terms, you may cancel your subscription before the changes take effect.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Florida.