Frequently Asked Questions

RocketPro is the Lead-to-Case Revenue System built specifically for law firms. It fills the gap between your marketing spend and your case management software — managing everything from the first lead inquiry to the signed retainer. Unlike generic CRMs, RocketPro is purpose-built for the unique challenges of legal client acquisition.

Most firms are fully operational within 72 hours. Our team handles the entire setup process — importing contacts, configuring automations, building intake forms, and connecting your existing tools. Setup is included free ($2,000 value). Visit our support center →

None at all. RocketPro is designed for law firms, not tech companies. Our team configures everything during onboarding, and Aria AI handles the day-to-day follow-up. Your team just needs to know how to check notifications and respond to qualified leads.

Yes. RocketPro works alongside any website. We add tracking forms, chat widgets, and booking calendars that integrate seamlessly with your existing site — no redesign required.

The system follows every lead through six stages: Capture (lead collection and speed-to-lead), Engage (AI follow-up and nurture), Convert (scheduling and consultation booking), Intake (digital forms and document collection), Close (pipeline management and retainer automation), and Grow (analytics and reputation management). Each stage is automated to prevent revenue leaks.

Absolutely. Every automation can be tailored to your specific practice area. Estate planning firms get different follow-up sequences than personal injury firms, and criminal law practices get urgent-response workflows. We configure these during your free onboarding.

No — and it's not designed to. RocketPro is the front-end revenue system that captures leads and converts them into signed retainers. Your case management software (Clio, MyCase, Lawcus, etc.) handles everything after the retainer is signed. Together, they form the complete modern law firm system. See all integrations →

RocketPro captures leads from every channel: phone calls, web forms, live chat, SMS, Facebook, Instagram, Google Business Profile, email, and referral tracking. Every inquiry is instantly logged, responded to, and tracked through the pipeline.

Yes. The Grow stage includes full revenue attribution — you can see exactly which campaigns, channels, and keywords are generating consultations and signed retainers, not just clicks. This helps you invest more in what works and cut what doesn't.

RocketPro offers three plans: Launch ($297/month for solo and small firms), Scale ($497/month for growing firms), and Dominate ($797/month for multi-attorney firms). All plans include unlimited users, unlimited automations, and free setup. See current pricing →

No contracts. RocketPro is month-to-month, and you can cancel anytime. We believe in earning your business every month, not locking you into commitments.

Our team handles everything: contact import, automation configuration, intake form creation, calendar setup, Aria AI training, website widget installation, and integration with your case management software. This is a $2,000 value included free with every plan. Visit our support center →

No hidden fees. Your monthly plan includes unlimited users, unlimited contacts, unlimited automations, and unlimited support. The only optional add-on is additional phone numbers for multi-location firms. See current pricing →

Aria is RocketPro's 24/7 AI follow-up assistant. She responds to new leads instantly via SMS, web chat, and social media — qualifying prospects, answering common questions, and booking consultations while your team focuses on practicing law. Think of her as a team member who never sleeps. See how Aria works →

Aria supports your staff, she doesn't replace them. She handles the immediate response, after-hours inquiries, and repetitive follow-up that keeps your team from focusing on qualified prospects. Your team handles the consultations and relationship building. See how Aria works →

Aria is trained specifically for legal intake. She qualifies leads by asking appropriate questions about their legal situation, but she never provides legal advice. She gathers the information your team needs and books the consultation — keeping the attorney-client relationship where it belongs. See how Aria works →

Yes. Every response, question, and follow-up sequence is customizable to match your firm's voice and intake requirements. During onboarding, we configure Aria for your specific practice areas and preferences. See how Aria works →

Yes. RocketPro and Clio are purpose-built partners. RocketPro handles everything from lead capture to signed retainer, then syncs the new client into Clio for case management. No double entry, no lost data. See all integrations →

RocketPro integrates with all major legal case management platforms including Clio, MyCase, Lawcus, and Lawmatics. It also connects with Google Calendar, Outlook, Zoom, Google Business Profile, Facebook, Instagram, and hundreds of other tools via Zapier. See all integrations →

Yes. Our team handles the full migration during your free onboarding — importing contacts, recreating automations, and ensuring nothing is lost in the transition. Most migrations are completed within 72 hours. Visit our support center →

No. RocketPro can work with your existing business phone number or provide new dedicated numbers. Call forwarding, tracking, and recording all work with your current setup.

Yes. RocketPro uses bank-level 256-bit SSL encryption. Your client data is encrypted at rest and in transit, with regular security audits and automatic backups.

You do. Your data belongs to you, always. If you ever leave RocketPro, we provide a full data export at no charge. We never sell, share, or use your client data for any purpose other than powering your system.

Every plan includes unlimited support via live chat, email, and phone. Our support team specializes in legal technology and understands the unique needs of law firms. We also provide a knowledge base, video tutorials, and regular training webinars.

Yes. We provide free onboarding training for your entire team — as many sessions as needed until everyone is comfortable. We also offer ongoing training webinars and recorded tutorials for new staff members.

Our team is available for custom configuration, workflow design, and strategic consulting. Whether you need a complex automation built or advice on optimizing your intake process, we're here to help.

We offer a no-risk setup: free white-glove onboarding, live in 72 hours, and no contracts. If RocketPro isn't the right fit, you can cancel anytime — no penalties, no long-term commitments. That said, firms using RocketPro typically see measurable improvement in lead response time and consultation booking rates within the first 30 days.

RocketPro isn't a replacement for your case management software — it's the system that fills the gap before it. Clio and MyCase are built for managing cases after the retainer is signed. RocketPro manages everything from lead capture to signed retainer — the revenue-critical journey that no CRM was designed to handle. They work together seamlessly through our integration partnerships.

Most firms are fully operational within 72 hours, not weeks. Our white-glove setup team handles the technical configuration — contact imports, automation setup, intake forms, and integrations. Your team only needs to learn the daily dashboard, which is intuitive and requires minimal training. Plus, Aria AI handles most of the automated follow-up, so there's less for your team to manage manually. Visit our support center →

Cancel anytime with no penalties. There are no long-term contracts, no cancellation fees, and no lock-in periods. We believe RocketPro should earn your business every month. If it's not delivering results, you're free to leave — though most firms find the ROI is clear within the first 30 days.

Most tools law firms have tried are either CRMs (built for post-retainer case management, not pre-retainer lead conversion) or generic marketing automation (not built for legal intake workflows). RocketPro is a purpose-built Lead-to-Case Revenue System — the only system designed specifically to manage the journey from first inquiry to signed retainer. It includes AI-powered follow-up (Aria), practice-area-specific automation, and integrates with your existing case management software rather than replacing it.